The North Face Rock Run

Collective Edition Ratings
Average Rating: 8.4
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139 people have rated this event.
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Medal / Award
Overall Rating
6.9
I would take part again
8.0 Stunning scenery & fantastic trail run experience! Jay Krishna · Participation 1 time I would take part again Yes

“Must say I really enjoyed the over all experience.Event was a success and hats off to the entire crew! Of course, there had been few misinterpretations in regards to the start timings, but its okay considering the fact that there were 1k participants.More efficient & effective, if timing chips included in race packs.I disregarded the mandate kit, which I admit was a mistake from my end and take full responsibility.The lady at the finish line politely explained it to me. Amazing medal, loving it!”

5.5 Didn't start on time; course markers non existent · Participation 1 time I would take part again Maybe
Edited on 11.04.2016

“Race started 45 minutes late; people got lost on the course because of a lack of markers and staffers nearby; numbers and shirts were disorganized (my number was 'lost' and I had to get a new one). Overall, this was a beautiful trail, but the event was tarnished by a very late start time and lack of trail markers. ”

7.0 Great course and atmosphere Oliver Penrose · Participation 1 time I would take part again Yes

“Great route and plenty of support along the way. Organisation at the start was quite poor but when the race started it was great fun!”

5.7 Fair · Participation 1 time I would take part again Yes
6.6 Good Sheryl Delos Santos · Participation 1 time I would take part again Yes

“Overall is okay”

8.2 A good fun event Paul Button · Participation 1 time I would take part again Yes

“A great event and the after event entertainment was excellent”

9.1 Can't wait until next year Teejay Button · Participation 1 time I would take part again Yes

“Overall a really great family fun event. The night time singer was really good - please book her for next year. marshmallows and fire entertainer was great for kids. Facilities clean. Improvements: We like North face gear and were disappointed that this is a disposable t-shirt, marred by the bib number printed on it, and incorrect sizing (ladies and kids) - the sizes were smaller than normal for events. A normal North face T- shirt would be better. More dustbins, none even in bathrooms! thks.”

5.9 A good event marred by chaotic organization Rohit Kumar · Participation 1 time I would take part again Maybe

“Loved the course no doubt as it was beautiful and challenging. The pre race communication and road signage to the event location as perfect but the moment we set foot at the event things went south. Huge queues for chip collection, delayed start and miscommunication of new start time. horrible route signage that led quite a few of us astray. Support stations were not all that great. event results and photo service is horrendous. ”

4.8 Great event but not properly organize. · Participation 1 time I would take part again Maybe
6.4 Bad organization Aldo Pasini · Participation 1 time I would take part again Yes

“It started late, no excuse, also a large group of runners got lost, myself included, not well marked. Staff was great! I will due it again if it's better organized next year”

6.6 Great humbling experience · Participation 2 times I would take part again Yes

“Race Pack - TOTAL DISSAPOINTMENT, expensive, Medal - last yr was way even better, no mark of KMs in the medal, no headlamp for 21km, no free food/buffet, great race course still, lively pre-race, not a fan of shirt with ur bib no on it, I usually collect them, considerate cool staff, great effort, humbling great experience, last runner on 21km - tracks are great, but ul get lost if you dont pay attention, til' now - me & my friends can't get over our dissapointment on the race packs.”

5.9 Over priced · Participation 1 time I would take part again Yes

“I'm sure it is not easy to organise an event for such a large number of runners and I appreciated the effort that went into it. Race pack collection details were wrong. The queues for chip collection were long and disorganised. It's difficult to find the race results? Overall a very expensive race and not value for money. The course and venue is great and the finish was well organised. It would be nice to receive a cold drink at the finish. Looking forward to a better race experience next time!”

8.2 Good location, well organised, fun Peter Kaye · Participation 1 time I would take part again Yes

“Well done on the weather!”

9.1 Excellent event · Participation 1 time I would take part again Yes

“Looking forward to more such events by the team. A couple of glitches her and there, does not in any way diminish the overall awesome work done by the team to pull this off. Well done you guys. ”

5.0 Disappointed Emeric Degager Phalanchere · Participation 1 time I would take part again Maybe

“The event should be more oragnize -no road markings -my T-shirt (XL)was not suitable for my body (M) -no start respect, departed delayed to 4:45 but they give start at 4:20 -no bottle watter & foodat arrival -280 Dhris too expensive for this event”

6.8 Good, though shaky guiding to place, #/chip, start Oiva Karppinen · Participation 1 time I would take part again Yes
7.5 Just it's a nice event · Participation 1 time I would take part again Yes

“Thank you”

10.0 Beautiful trail race course, great location!! Tamara Ghazi · Participation 1 time I would take part again Yes

“People need to remember trail races are new in Dubai and it's not easy to coordinate 1000 people! I think the organizers were very accommodating, yes we started late, no big deal, running in the dark took a whole new sense to explore!! Loved the post race party and entertainment! Can't wait to do this next year!”

5.0 Would expect more from a North Face event. Damian StaffordShaw · Participation 1 time I would take part again Maybe

“Lacked leadership and common sense management of the event. Why close race pack collection on 20 Mar at stores when you are still advertising the event? What is the point of using your own timing chips when they don't even deliver an effective result publishing method? Why tell people the race is delayed by 45 mins only to start it 35 mins later?”

9.1 Great Event Louis Zsivolecz · Participation 1 time I would take part again Yes

“Apart from a late start due to late comers the event was great!”

5.0 Fun afterparty, great run, poor organization · Participation 2 times I would take part again Maybe

“I registered a few days before the deadline and was notified to pick up race pack at the event since in-Dubai store pick-up was over. I never did get a race pack, only a white t-shirt and a mismatched timing chip. I missed the start for the 10 km becuase they announced a delay of 45 mins; i went to my car to wait and then they started only 15 minutes late. I ran the first kms alone without the adrenaline of a proper start! plus side: the after party was great but the band didn't play long enuf!”

7.0 Nice race Joel Dadoun · Participation 1 time I would take part again Yes

“Still now . no any results.... Where can I find it ...? otherwise nice race. See you on the next year Joel”

3.0 No good organisation. I run extra 3.5 km · Participation 1 time I would take part again No
7.3 Not bad but it can be better · Participation 1 time I would take part again Yes

“The place is amazing and i was looking forward to come and when im here i found my t-shirt lost, my timing chip taken by someone else and i have been given i huge large t-shirt which made me look really funny. Come on i guess u can do better than this ... !!!!”

6.8 Great course for the run. Gayane Ghazaryan · Participation 1 time I would take part again Yes

“If better organized could be a great event. Overpriced.”

6.4 Timings? Pictures? Results? · Participation 1 time I would take part again Maybe
9.5 Great Event Sanjay Dev · Participation 1 time I would take part again Yes

“.”

5.7 Great location, nice atmosphere but unorganized Christine De Graaf · Participation 1 time I would take part again Maybe

“Collection of race packs - Email stated Sun & Sand however the store was closed for refurbishment! Mandatory running shirt - Our shirts were white and of low quality. Only at the event we found out that female runners actually got pinkish North Face shirts and guys wore green. The white ones were no name shirts because The North Face actually ran out of shirts... Collection of timing chip - long lines and completely unorganized. Not a nice way to start a race To top it all, race started late”

9.1 Fantastic event; can't wait for next year! Matthew Ficco · Participation 1 time I would take part again Yes

“This was a great event. I know there were some logistical issues and so many people already ranted about them on FB but this is only the 2nd event and to be able to pull this off for over 1200 runners is no east feat (or should I say feet :) ). I very much enjoyed and appreciated the effort that went into it. For my two young daughters it was their first trail race and they had a blast. Thanks again North Face; job well done!!”

6.4 Good run...poor organisation Nouri Ezzine · Participation 1 time I would take part again Yes

“The run itself was really fun, scenery was amazing. The organisation was terrible. Announcing a 45min delay at the start time is not cool, especially for those people who arrived well ahead of schedule. I am also yet to know my finish time, where are these available?”

6.4 Good but no results yet. Brian Furlong · Participation 1 time I would take part again Yes

“It doesnt mention 21 km on the medal.No food station at the Finish.”

8.0 Great run poor on the day pre race organisation Sue Aiken · Participation 1 time I would take part again Yes

“Give the chips out with the race pack to avoid queuing again on race day. Start the race on time. More food trucks Otherwise great event ”

5.9 Good location but significant Route Signage issue · Participation 1 time I would take part again Maybe

“Also, why dont we have proper timing on a site like premier timing instead of photos in facebook. Please look at best practices in that field”

7.7 Great experience with nature! · Participation 1 time I would take part again Yes
10.0 It was great Run · Participation 1 time I would take part again Yes
10.0 Amazing experience in the rocky mountains of RAK Natasha Mulligan · Participation 1 time I would take part again Yes

“Awesome run, will do 10k next year!”

6.1 Great course. Average Organization Dilip Mishra · Participation 1 time I would take part again Maybe
Edited on 04.04.2016

“Pros Loved the course and the weather made it even better. Reflectors were really helpful for late finishers and showed the amount of effort put in to help the runners Cons For some reason my finish timing published was 6mins more than what I had clocked. The lack of mile/km markers made it difficult to track progress. The headlight and the face mask/bandana should've been a part of the giveaways (like last time). The results were published very late and not a very friendly format”

6.6 Great course, poorly organized · Participation 1 time I would take part again Yes
Edited on 04.04.2016

“This could have been more better if organized well. please provide more giveaways. ”

8.6 Thank you · Participation 1 time I would take part again Yes

“Thank you for organising this event for us, loved the change in weather on the day, loved the course, fabulous medal, awesome support crew; but did not like the way the initial setup was handled for timing chip hand over (poorly organised), a lot of people just missed the initial start due the 45 or 30 minute delay confusion, and then accommodating those who are late by 30 minutes delay to the event, what about the 900+ waiting at the venue? Hope to see improvements in the next round next year ”

5.0 Organisation could have been better! Chris Quinn · Participation 1 time I would take part again Maybe

“A good event that was not very well organised. I had to wait over 45 mins to register only to be told I did not have a race pack. The organisation aside, the route was not well briefed or marshalled properly, lots of people went up the wrong wadi resulting in distorted results. 3 days after the event we still don't have any communication regarding the chip times and event photos. The event was expensive and this is not value for money. That aside, it was a good course that was challenging. ”

Comment from the Event Organizer - 04.04.2016
“A safety briefing reiterated all the information that all runners should have read prior to the race start. The route had literally hundreds of markers guiding the way, runners wen the wrong way because they followed other people instead of the marked route. With experience of trail running comes an understanding of how trail runs are marked and marshaled, unlike road races. Glad to hear you enjoyed the challenge at least.”

7.0 Fun! Ken Seong Tan · Participation 1 time I would take part again Yes
6.1 Beautiful route - bad organisation Julie Lorenzano · Participation 3 times I would take part again Maybe

“What makes this race exciting is the beautiful route. However organisers tolerating late runners is a recipe for disaster. I would have finished before sunset.. but the race started 30mins late!”

Comment from the Event Organizer - 04.04.2016
“Your mandatory kit should have been sufficient to guide you to the finish through the use of headtorch and reflective markers regardless of the time of day you crossed the line - hence why it is compulsory to carry it. Happy to hear that you enjoyed the run route at least, and hope we will see you again next year.”

5.7 Fantastic location, poorly organized! · Participation 1 time I would take part again Maybe

“Where were the barbecue? LOL!”

6.1 Fantastic trail run route, with poor organisation. Karen Price-Lyall · Participation 1 time I would take part again Yes

“The emails sent pre-run were very informative however incorrect our race packs pick up from Mirdif city centre was incorrect as sun and sands is under refurbishment, we spent 30 minutes trying to workout where to collect the packs from. On arrival to the race it did not seem to matter if we had our mandatory kits & waiver form as nothing was being checked or seemed organised. We were lucky we stayed around at the start & didn't go back to car. My friend went the wrong way due to poor markings. ”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas, especially the timing. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. Please understand that we cannot check every single runner's bag for kit, it is the responsibility of the runner to carry required kit that could potentially save yours or someone else's life. Literally hundreds of markers along the course guided runners the right way.”

6.1 Except the course, Everything else was just OK. Om Prakash Singh · Participation 1 time I would take part again Maybe
7.5 Great run, pretty average co-ordination Cassie McVey · Participation 1 time I would take part again Maybe

“The run was great - but it was the natural surroundings that made it. The organisation was pretty bad, from picking up the timers (who's idea was it to put little A4 signs with the numbers down at peoples feet?), to delaying the race, to oh no, lets just start the race whenever, to the lack of toilets for that many people. I probably wouldn't do it again, unless it was for a charity, not a brand. ”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas, especially the timing. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. ”

8.6 Amazing run, minor organisation issues Cara Smith · Participation 1 time I would take part again Yes

“Absolutely loved the course, and the support stations/ after-run chillout area (and bonfire with marshmallows :) ) was great. Super fun run with friendly people. It's difficult to organize large numbers, a few teething problems with bag/ chip pickup but sure this will be addressed for next year. many thanks for my favourite run so far in the UAE :)”

Comment from the Event Organizer - 04.04.2016
“Thanks for your very kind comments Cara. Yes, there were indeed issues, all of which have been identified and will be rectified for the next event. So very glad to hear you enjoyed the run and the overall experience.”

4.3 Was this planned by a marketing team? Justin Sanak · Participation 1 time I would take part again No

“It seems like most of the details of this race were planned in a way that looks good to a corporate board but fails in real life. I only have room for the most frustrating part: putting the bib numbers on the shirts. In practicality it means I can't use the shirt for other races (which would give North Face brand exposure!) because it has a number on it. In the Rock Run it meant I couldn't race with my club jersey. And I don't get a bib to hang on my wall, which means more to me than a medal.”

Comment from the Event Organizer - 04.04.2016
“You make some very valid points Justin, all of which have been passed on to The North Face. The issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

8.2 The event was great. Carolyn Ricaplaza · Participation 1 time I would take part again Yes
6.6 Great course and idea, poor execution Marina Baer · Participation 1 time I would take part again Yes

“Who wants to have their timings shown and available in front of everybody on Facebook? I usually don't care but what's the point of uploading the 128 pages with your name, your time and your rank??? It's not easy to find, and if you want to share it on social media, then it's your choice, not north face. The overall organisation was ok, apart of race pack screw up (who knows 2 weeks in advance which mall they will be going?) The race time got me confused and annoyed, got me mad!”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas, especially the timing. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

5.7 Start organization was terrible. Trail was amazing Hari Shankar · Participation 2 times I would take part again Maybe
5.5 Fantastic location but poorly organised Mark Gurney · Participation 1 time I would take part again Maybe

“Total disaster in terms of race organisation with the whole competitive element of the 21k turned into a farce due to poor course marking. I ended up running 24k and at the back of the 5k race. Fantastic location however but with this type of organisation should be aimed at fun run distances and walkers.”

Comment from the Event Organizer - 04.04.2016
“Sorry to hear you did not follow the many hundreds of markers we laid out to mark the course. Unfortunately sometimes adrenaline and excitement get the better of runners who decide to follow each other instead of following the markers. Remember trail running is about more than a PB, the environment, terrain, location, challenge is all part of the experience. ”

6.8 Nice experience, unforgettable · Participation 1 time I would take part again Maybe
8.2 A unforgettable run in a flat wadi : perfect ! · Participation 1 time I would take part again Yes

“It would have been perfect if the start was not a total mess. Also at the arrival runners should have other options that the vendors !!! But I am grateful to the organization team to have managed to get unexperienced runners on a track ! I am preparing for the 50 k now ! ”

Comment from the Event Organizer - 04.04.2016
“Glad to hear that you at least enjoyed your run and are now encouraged to run further and look forward to more adventures on the trails! We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next yea”

6.6 Bonne course mais organisation moyenne Mackowiak Laurent · Participation 1 time I would take part again Yes

“Bonne course avec un bon parcours et agréable. Par contre, manque de jalonneurs pour une course de cette distance. Même pas une bouteille d'eau ou un fruit à l'arrivée, ça manque !!! Petit plus, mettre la distance sur les médailles et les t-shirt !!”

Comment from the Event Organizer - 04.04.2016
“Nous sommes heureux que vous avez apprécié la course , cependant, il y avait des fruits , de l'eau et des électrolytes sur chaque station pendant toute la durée ? Les marqueurs de distance sont les points de contrôle . Rappelez-vous, ce n'est pas une course de route, il est une course de trail , très différent en termes de ce qui les attend.”

6.4 Great course, Poor race day communication · Participation 1 time I would take part again Yes

“The course and setting were amazing and because of that I will take part again but there is a lot of room for improvement. The change in start time to 4:45 then actually starting at 4:30 was frustrating and a disappointing start to a 21k run. The marketing was misleading saying there would be a bbq post-race but there were only 2 food vans for food to purchase (and not even healthy food!). The results took 48 hrs to receive and did not even include full info (age categories) and still no pics.”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. We are glad that you enjoyed your run and the environment at least. I believe The North Face are working hard to bring you photos. Your results should already be available.”

4.8 Bad organization · Participation 1 time I would take part again No

“Starting time delayed 45 mints, but finally they open before those 45 minutes, people was waitting on their cars as it was cold and when we arrived it was already started.”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. However, the festival area was designed as a waiting area where you would hear last minute announcements and the safety briefing, surely to be missed if you return to the car.”

8.9 Happy · Participation 1 time I would take part again Yes

“Great experience”

Comment from the Event Organizer - 04.04.2016
“Very glad to hear you enjoyed your run, thanks for coming.”

6.1 Great Route, pre/post race organization shambles Anja Schwerin · Participation 1 time I would take part again Maybe

“What were the organizers thinking trying to deliver timing chips to 900+ people just before the event. That had to end in disaster. Not cool to delay start by 45min when people have to run 21k and would clearly return long after sunset, not cool to then start race after 30min not 45. Awkward prize giving just for the winners, still no results out yet. And the BBQ that was advertised for runners and spectators were food trucks where I could BUY food. I am not sure where my 280AED went. ”

Comment from the Event Organizer - 04.04.2016
“All runners 10/21k were advised of mandatory kit which included a headtorch. The course was marked with reflectors and at the briefing advised that you need a torch to see them on your return should it be dark. At no point was a free BBQ advertised Anja, it was stated that food and drinker were available at the finish line. ”

5.2 Expensive Events with lots failure:( · Participation 1 time I would take part again Maybe

“1.Race Pack Distribution not properly organize in the venue, the t-shirt's that we got is white w/c is like made only in 3rd party tailoring shop, compare to those colored t-shirt that is really a product of North face. The fabric and print of white is to far in two original colored t-shirts. 2.BBQ is missing and it was Advertised in the event information. 3. Marshalls and signage is not enough that's why some are lost. But I love the location because that our playground in Landscape photography”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. FYI people were lost because they did not follow the briefing that stated to follow markers NOT other runners. There were literally hundreds of markers to show the way. Marshals were on every CP at 2.5km”

8.0 Great course! · Participation 1 time I would take part again Yes
6.8 Great course and scenery, logistics so-so Apollinaire Moreno · Participation 1 time I would take part again Yes

“Great course and scenery. Overall well organised. Shame about the time it took to collect the race chip at the course - race number and chip number didn't match, a recipe for delays and frustration for the racers collecting the chips and the volunteers having to hand them out. Also the event started late which is an issue when you want to minimise running in the dark.”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. FYI chip and bib numbers rarely match, you were only aware of this as these particular chips were labelled with the number - it has no bearing on timing. All runners were given a list of mandatory kit - this included a head torch to use in the event of darkness to find you way back using the reflective markers set”

7.5 Great! · Participation 1 time I would take part again Yes
6.8 Event was good Prabhash Kurukkalpadam Bhaskaran · Participation 1 time I would take part again Yes

“Overall race arrangements was good. Location selected was excellent.”

Comment from the Event Organizer - 04.04.2016
“So very glad to hear you enjoyed your run Prabhash. Thank you for coming.”

6.8 Timing Chip Collection Kiosk was too small. · Participation 2 times I would take part again Yes
7.5 Had fun on the route but room for improvement · Participation 2 times I would take part again Maybe

“Was a good fun once it had all started, but pre race organisation on the day was a bit of a let down. ”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

5.2 Shockingly bad organisation pre-race. Shambolic. Martin Bond · Participation 1 time I would take part again Maybe

“The North Face - what are you doing? Terrible brand association. Pre-race was a complete joke. I had no race pack given. No T-shirt to run in (despite 3 emails pre-race confirming we MUST run in the event t-shirt). I was given a race number; a chip for a different race number. No results out yet (2 days later) and pretty sure they will not be correct anyway since many of us had different race numbers/bibs/chips. Beautiful course and so potential for a great race. VERY disappointed”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas Martin. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. FYI Race numbers and chips are not in any way related to your timing. Very rarely would your chip match your bib, it is only that these chips happen to be labelled that you are aware of this. Usually they have no ID.”

9.1 Great job! · Participation 2 times I would take part again Yes

“Timing chip handout needs better signage for queing to help move things along quicker. ”

Comment from the Event Organizer - 04.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

5.9 Nice Race but what a dramatical organization !!! Michael Holvoote · Participation 1 time I would take part again Yes

“Informing people 1 Minute before the START only (I guess 90% of the participants) that it is delayed of 45 minutes because of lack of organization is simply not acceptable. You insisted so much on START at 4 PM SHARP, that such situation cannot be acceptable. MOREOVER race started after 30 minutes, and not 45' as announced : how people back to their car knew it ? this is a bit disappointing. Otherwise, the race itself was nice. Please improve next year !!”

Comment from the Event Organizer - 04.04.2016
“Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. There was a miscommunication over the timing, however, going back to the car park, really should not have been an option when the race is to start imminently. There was a festival area provided with shade, refreshments and seating, in order to wait for the start. Any last minute announcements or safety briefing would have been missed.”

6.6 Great route, terrible terrible water stations. Nasir Khamlichi · Participation 1 time I would take part again Yes
9.1 Well done event Widad Jaafari · Participation 1 time I would take part again Yes
6.8 Good but can be better Jerome Schneider · Participation 1 time I would take part again Maybe

“Good overall appreciation Departure postponed and no timing results are disappointing.”

Comment from the Event Organizer - 04.04.2016
“Glad you enjoyed your run Jerome, the results unfortunately were in the control of The North Face who have been working tirelessly to sort out the huge number of discrepancies from runners wearing two chips, none at all, not passing timing mats etc. They will be online shortly.”

3.6 Terrible organisation · Participation 1 time I would take part again No

“Race packs collection location was not communicated on the website so had to show up 2 hours prior to start, only to be told the start would be delayed 45 minutes, which turned to be 30 and almost missed the start! Was forced to wear race shirt and carry useless and unnecessary 'mandatory gears'. Poor marking of the course (group had), barely any marshalling. I saw the (unmarked) ambulance car almost run over a runner... Only 2 food trucks for the after race bbq. on the plus side, nice scenery.”

Comment from the Event Organizer - 04.04.2016
“Race pack collection was communicated to all participants a minimum of 3 times by email. Mandatory kit is not useless, it is specifically requested to aid you in cases of emergency and is absolutely necessary - perhaps you might ask some people who actually needed to use it. The course was marked with literally hundreds of markers and all runners were reminded to look for them themselves, and not follow other runners hence why the situation you mention happened.”

5.9 Great Scenery - Bad organization Philippe Berthonnaud · Participation 1 time I would take part again Maybe

“Awesome place to organize a trail. But need to improve the organization: departure delayed to 4:45 and finally done at 4:30; difficult to get results, process for registering and collect race pack was long and odd... Nevertheless this place worth it and will probably do it again.”

Comment from the Event Organizer - 03.04.2016
“Thank you Phlippe, glad you enjoyed the race. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

7.3 Nice race but some org improvements are needed Simon Noel · Participation 1 time I would take part again Yes

“Awesome race with great weather! (how often we run under light rain in such landscape in UAE?). However there was some issues with the pre-race organization: -Race-pack collection : was supposed to pick it up from S&S MCC but the store was closed... After going round the mall, found a TNF Shop with the race packs... -Chip collection on race day: why do we have to pick up the race pack before if we still have to collect the chip on race day? Doesn't make any sense... ”

Comment from the Event Organizer - 03.04.2016
“Thanks Simon, glad you at least enjoyed your run and the environment. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

5.5 Can do better Mauduit Christophe · Participation 1 time I would take part again Maybe

“The markup to find the start is not present outside the village. The refreshments are not provided in dry fruits or fruit leg for intance effort.”

Comment from the Event Organizer - 03.04.2016
“There were 12 A0 sized directional signs starting at the exit from the highway, including 4 through the Showkah Village area. There was fresh fruit, oranges and bananas as is suitable for such a short distance run Mauduit.”

9.1 Great trail run for our family Emma Smart · Participation 1 time I would take part again Maybe

“Loved this run, which we did with our two young kids. Great scenery and atmosphere AND a dog race! We camped nearby and appreciated the bean bags, loos and showers and fantastic live music later on - singer was awesome. How do we see results though?? Do we receive an email link or just have to trawl around Google hunting for them? I'm sure all the start line dramas will improve next time. Thanks! ”

Comment from the Event Organizer - 03.04.2016
“Thanks Emma, the results, we are promised, will be released by The North Face today at 3pm.”

5.7 Poor communication · Participation 1 time I would take part again No

Comment from the Event Organizer - 03.04.2016
“We are sorry you did not enjoy your run and would not participate again - can you elaborate please so we can improve the experience for others?”

5.7 Course was great, but badly organised · Participation 1 time I would take part again Maybe

“Don’t announce start time of 4:45 & then start earlier. Odd to have prize giving when results still not out. Too slow to get results. Don’t print race Nos on shirts & make shirt mandatory (hydration pack obscures No, shirt uncomfortable & ugly). No recognition for 2nd, 3rd, incl. AGs. Picking up bag at Ibn and chip at race took too long. Place more emphasis on mandatory kit eg first aid, esp on such a tough course. Post-race comms terrible. Great course that was well marked. Awesome medal ”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

4.3 Great potential but shambolic organisation · Participation 1 time I would take part again Maybe

“The North Face should be very disappointed. Race started late, people got lost, bus shuttle was poorly organised. Volunteers did a great job, but TNF would have paid people to organise this event and would have taken a profit or marketing/advertising profit equivalent. None of the expensive registration fees went to charity (like a lot of these types of events). TNF should be disappointed. ”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

8.0 Loved the race, event has potential · Participation 1 time I would take part again Yes

“The race itself was awesome. Only the event and planning around it needs some work. Improvement points: registration at the event, starting on time, more food stands, live music earlier when there are more people.”

Comment from the Event Organizer - 03.04.2016
“So glad you enjoyed your run at least. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

8.9 Great day out! Sylvie Barets · Participation 1 time I would take part again Yes

“Very well organized and great event! And on the day the temperature was great. Only annoyance is that cars were allowed to drive in the wadi during the run. But it was ok. ”

Comment from the Event Organizer - 03.04.2016
“So glad you enjoyed your run Sylvie. We really cannot stop all traffic to the wadi as there are too many entry points and exits. We tried to limit the traffic with the help of the police and hope that your run was not affected too much by the cars allowed to access the trail. It was advised many times that the road is not closed to traffic and that care should be taken.”

8.4 Great Course..logistically challenged Humberto Zelaya · Participation 1 time I would take part again Yes

“This is one of the best places to run in all of the UAE. Northface race area was awesome, but getting started on time and ensuring fairness...runners not following "mandatory" equipment..concerning. Will run again for the course. ”

Comment from the Event Organizer - 03.04.2016
“So glad you enjoyed your trail run at least Humberto - We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

5.2 Terrible organisation · Participation 1 time I would take part again No

“Without question the worst event I've participated in the UAE. The course itself was fine but the organisation was a total disaster from race pack pick up through to poor results service. Simply not worth the time and money. An over priced poorly planned race purely put on for the sponsors profits without any thought for the competitors”

Comment from the Event Organizer - 03.04.2016
“We really do not like to read comments such as these, we do take the utmost care to put runners first in all of our events. We are sorry you found the event to be lacking in certain areas, but rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

7.7 Great event! Daniel Wilson · Participation 1 time I would take part again Yes

“Overall, a great event! But, need better organizing on the race pack - Timing chip delivery..!”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

6.6 Great fun · Participation 1 time I would take part again Maybe
3.9 The worst organized event I've ever entered! Bryan Watt · Participation 2 times I would take part again Maybe

“It starts at 4pm. Or 4.45pm? No, make it 4.30pm! 40 min queue to collect timing chip.... :( ”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

6.1 Could have been a classic race but needs work Sam Westhead · Participation 1 time I would take part again Maybe

“Great course with novel challenges for someone who doesn't race off road much. But numbers printed on t-shirts doesn't work on a number of levels and resulted in a 45 minute delay in starting the race. And giving prizes to 1st place in each race is miserly. Standard is 1st, 2nd and 3rd in each race PLUS age groups. Didn't affect me much because I only came 4th in the 21k but disappointing for others. Pre race info was a bit confusing at times. Otherwise it all worked out well enough in the end.”

Comment from the Event Organizer - 03.04.2016
“Glad you enjoyed your run Sam and you ran a great race! We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

8.6 Unforgettable · Participation 1 time I would take part again Maybe

“First time I been in this challenge I thought it's going to be just an easy run so I didn't prepare my self like it's going to be quite hard anyway I suppose to go for 10 km but first 2 km I released its not going to be easy so I change my way to finish 5 km so I advise any one who would like to participate this event just try 5km and than go for 10 or 21 km coz it's really not that easy that you think over all I would like to think twice before I book a nummber for this events ”

8.6 Great run in beautiful surroundings Tamas Lorincz · Participation 2 times I would take part again Yes

“If anyone ever tells you that the UAE is an exclusive shopping destination in a desert, take them to Wadi Showka to see the beauty and enjoy the environment of this treasure. The race takes you through the most beautiful parts of the wadi. It's a great course for beginner trail runners and good exercise ground for more experienced ones. The race is more like a community event with passionate and dedicated lovers of the natural beauty of the UAE in charge of the organisation. Highly recommended. ”

7.0 Great Run, Chaotic Pre Start Organisation Colin Greenwood · Participation 1 time I would take part again Yes

“Great run, very challenging. Issuing of timing device at event a bit of a disaster leading to unfortunate last minute delay to start. Reception by organisers at the finish line was brilliant. Medal is one of the better ones, and useful as well!”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

6.4 Great fun with room for improvement Lewis Orr · Participation 1 time I would take part again Yes

“Great atmosphere which was a bit dampened by the delayed start and no race pack. New events always have teething problems so happy to forgive. The course was great even though I went wrong which was entirely my own fault. I hope it evolves into a classic annual event. I would have liked the post race events to last a bit longer. Well done.”

Comment from the Event Organizer - 03.04.2016
“Glad you eventually got back on course and enjoyed your run in the end. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

9.5 Very nice course good environment i like it Jalal Jalal · Participation 1 time I would take part again Yes
7.7 Great race but poor organizing led to poor start · Participation 1 time I would take part again Maybe
7.0 Challenging terrain · Participation 1 time I would take part again Maybe
9.1 Good fun, different, Stuart Bain · Participation 1 time I would take part again Yes

“Only complaint being told start delayed until 1645, going back to the car and then finding the 21 k run had gone early ( not 1645 )”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

9.1 Loved the course! Thank you for organising it! Miyuki Masuda · Participation 1 time I would take part again Yes
5.5 Great course but poor organisation Nichola Cooper · Participation 1 time I would take part again No

“Poorly organised at the start with a delay of 45minutes, which then got changed causing some people to miss the start of their race. Loads of people running without the additional weight of the "mandatory" gear which caused those of us that had bought it all with us to be at a disadvantage. Having only a prize for 1st place when the categories are so large is a bit unfair and the fact that results still haven't been published is incredibly poor. ”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. The people running with no gear were pulled to one side at the finish and advised of the rules, winners without kit were also given time penalties. We hope to devise a logistically sound method of making sure everyone carries mandatory kit!”

5.9 Potential to be a fabulous event. Richard James · Participation 1 time I would take part again Maybe

“Genuinely felt for the organisers when they suffered a system crash throwing the bib collection into disarray and hope this did not detract too much from peoples' experience given that there was clearly a huge amount of effort gone in to preparing this event. I have to say that I think better contingency planning would have helped, although race director Lee Harris couldn't have done more to rectify the situation. Fabulous course (which let's face it is the main part) and great after party.”

Comment from the Event Organizer - 03.04.2016
“Glad you enjoyed your run at least Richard, we are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

7.5 Good Yasuo Kunikane · Participation 1 time I would take part again Yes
5.7 Amazing location - Poorly Managed Scott Winter · Participation 1 time I would take part again Yes

“FAILS: start of the race delayed 45mins, Race pack pick up not at the mall as told, the physio/ massage had packed up and left before race end! mandatory kit list was a waste of time as none of the crew enforced it on runners providing a disadvantage on those who Were carrying kit, staff shouting at each other in front of queues of people regards missing kit, didn't clear the finish area, my chip time still isn't published. Poor management SUCCESS - decent medal, scenic route, good water stops.”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. Can you clarify the staff shouting at each other re missing kit? We are glad you at least had a great run and enjoyed the course.”

6.4 Adventurous · Participation 1 time I would take part again Yes
7.7 Lovely day out, thank you! Nicoli Van Bosch · Participation 1 time I would take part again Yes

“I know the start/registration process was a little slow but I am sure you can be happy with the turn-out of people. I know next year will be a lot smoother. Thank you for everyone who was out all day preparing and standing in the rain to help us enjoy the event. There was a lot of preparation which I know can go unnoticed, so thank you!! See you again next year :)”

Comment from the Event Organizer - 03.04.2016
“Thank you Nicoli, so glad you at least enjoyed your run and the area.”

7.7 Excellent Race Despite Start Snafu Audrey Hallenbeck · Participation 1 time I would take part again Yes

“This race was great. The start was a bit disorganized. The timing chip distribution was a mess. They didn't have the queue set up properly and the process could have been managed more efficiently. It took me 35 minutes to collect my chip. I think this process could have been fixed by giving chips at packet pick-up. The delayed start was unfortunate. Other than that, it was an amazing race. Great route, volunteers and amenities. Thanks for an awesome experience. ”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

5.5 Beautiful run, sub-par organization · Participation 1 time I would take part again Maybe
6.1 Beautiful course, very badly organised Angela Knight · Participation 1 time I would take part again Maybe

“I was told to pick up my race pack from the wrong shop in Dubai mall and was redirected to North Face, I then had to queue in chaos to get my timing chip on the day. My friend did not get a race t-shirt as they didn't have his size (although you have to tell them your size when you sign up). They told us at the race start time that there is a delay of 45 mins, so we came back 40 mins later and the race had already started! Complete disorganisation! The course was beautiful however.”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

7.0 Fantastic location · Participation 1 time I would take part again Yes

“Need to look into better organization on delivering the race pack on the day to ensure smooth run”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

6.4 Overall nice but more prof organisation required Yoeri Zwanenburg · Participation 1 time I would take part again Yes
Edited on 03.04.2016

“Better stations with fluid supplements as mentioned in the mandatory list. Check of mandatory gear for all racers (people carrying nothing) Start on time. Discipline. People need to come on time or just start later if they come late. Better pre-race organisation. pick-up of timer and so on. Faster result publication of timers. ”

Comment from the Event Organizer - 03.04.2016
“Can you clarify what you mean by better stations and fluid supplements? We provided water, powerbar electrolyte and fresh fruit at all aid stations. It is logistically impossible to check over a 1000 people for kit unless they are prepared to arrive hours and hours ahead of time - which is also not a feasible method. Runners really must take responsibility. We also penalise winning runners finishing without kit.”

7.3 Great Fun! · Participation 1 time I would take part again Yes

“I just didnt understand why the race was delayed. if others werent on time, dont punish people who were there and ready on time! the chip collection was messy. maybe think of another way (like in marathons where the chip in in the number which in in the packet!). overall, i had fun! thanks!”

Comment from the Event Organizer - 03.04.2016
“Glad you had fun and enjoyed the run at least. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

4.5 . William Pretorius · Participation 1 time I would take part again Maybe

“Great location, that's about all there is to say about the race! ”

6.4 Communication??? Mark Kozitka · Participation 1 time I would take part again Maybe

“I enjoyed the run, but communication prior was quite suspect. This "mandatory" kit that I presumed I had to purchase was a pain, and then I find out when I get to the venue, it wasn't mandatory at all. This should have been communicated so I didn't have to spend additional money, nor labor around a water pack. Also, it was useless to pick up race packs ahead of time as those that collected their race kit on the day at the venue got through the queue much quicker than those that picked up prior.”

Comment from the Event Organizer - 03.04.2016
“Hi Mark, the kit is mandatory. It is listed as mandatory for your own safety. People running without it are risking their own lives and those of others. All runners running without kit were pulled to the side at the finish and advised of their breaking of rules, winners finishing without kit were penalised. Please understand that carrying the kit is not a handicap - it is for your own safety.”

6.1 Challenging course, poor signage and marshalling John Norris · Participation 1 time I would take part again Yes

“A challenging and fun course, but terrible sign markings. I was in the group near the front where at least 30+ of us turned right at the first stream,. This resulted in a 3km detour and a 16 minute increase in final time. Overall distance 24km. Annoying. ”

Comment from the Event Organizer - 03.04.2016
“Hi John, there were literally hundreds of pink markers on stones as well as in trees. As advised in the briefing, following other runners is not advised, you need to be responsible to follow your own markers not just blindly follow another runner. This is as you discovered always lead to relying on someone else knowing where they are going. ”

5.5 Beautiful event but unorganized Jiferson Abucayon · Participation 1 time I would take part again Maybe

“List of fails: 1. Race Pack distribution- I am on of those unlucky enough that didn't get my race pack before the race as there are missing boxes of race packs. Unfortunately, didn't bring a race shirt with me as it was STRICTLY mentioned in the email that we are not allowed to wear any other shirt except for the race shirt. 2. BarBQ??? It was deceiving and annoying...it was advertised that there will be Barbq after the race...yes, there is.. a Marshmallow!!! 3. Marshalling - lot was lost”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. We did advise that anyone who did not have a running shirt could take one but due to the lack of sizes, might not be a perfect fit. This was offered to all runners.”

5.2 The way not clear i lost and i run 13 km not 10 km Maryam Al Failakawy · Participation 1 time I would take part again No
6.8 Fun day that started a bit rocky.... John Hallenbeck · Participation 1 time I would take part again Yes

“The entire event was great except the chaos of the chip collection and delayed starting time.”

Comment from the Event Organizer - 03.04.2016
“Glad you at least enjoyed your run John. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

5.9 Start failed, marks failed · Participation 1 time I would take part again Maybe

“delayed start is not normal. Before the time it's not yet the time. After the time it's no longer the time. too light a beacon at an intersection has lost a lot of people. hoping it is resolved next year”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. However, we can state that the course was marked with literally hundreds of markers, reflectors for those returning in the dark and also those in daylight. Hence why a headlamp was listed as mandatory kit. People getting lost clearly did not follow the many markers there.”

7.0 Perfect way to discover natural beauty of Emirates Marja Smid · Participation 1 time I would take part again Yes

“Nice touches with the bean bags and bon-fire. Very suppprtive welcoming team at the Finish. Super toilet amd shower facilities and special recommendation for the ladies cleaning teams! Appreciate the clean environment approach. Food great. Locals mostly very accepting, but could be briefed more upfront - maybe when they enter earlier the day. To improve: late start not acceptable, registration set-up, headsets mandatory for all 21km racers, marshals at confusion points next time”

Comment from the Event Organizer - 03.04.2016
“Glad you enjoyed your run at least Marja and the finish area. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. There should be no points for confusion as all were marked incredibly well, unless you decide to follow other runners instead of the markers.”

4.3 Big name but poor organized · Participation 1 time I would take part again No

“The North Face... Big trade mark, traveling from long distance and shocking with a huge unorganized event in everything... What a mes ?!!! Event with 21k , 10k & 5k with route signage that need a binoculars to see it was a really unprepared race and without marshaling !! That's was a horrible race ever. sorry to say all these words, but this what it was .”

Comment from the Event Organizer - 03.04.2016
“We are very sad to hear your race was the worst ever. It is obviously not the intention. There were however literally hundreds of markers that are easily visible from quite a distance. To run 2.5km from CP to CP without marshals is a very normal situation in trail runs. With more experience comes more understanding of how trail runs are expected to be. This is not a road race and really shouldn't compare. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

6.4 Good but could be better Braden Hamlyn · Participation 1 time I would take part again Yes

“The start of the event was badly organised and seemed to rushed with no one knowing whats going on. There was no vibe (music & people) at any of the check points to help encourage the runners in the race compared to other races I have attended in the past. The race packs were very average which was a waste of money. very good course with very scenic views outside of Dubai. Great campsite and facilities (Tents, Food and toilets) Overall Good event”

Comment from the Event Organizer - 03.04.2016
“Hi Braden, sorry you did not enjoy the race. We want people to enjoy the environment not have a disco on all checkpoints so this is kept only to start/finish area. We are in a natural environment and want to minimise our impact and try to allow others not involved in the race to enjoy the peace and quiet too.”

7.0 Enjoyable race Andrew Sanderson · Participation 1 time I would take part again Yes
7.7 Enjoyed Paolo Munari · Participation 1 time I would take part again Yes

“Just a small comment.... The race was delayed ans announced only 2 minutes before the expected start, now what about informing th people so you can avoid warming up for nothing. Then the start was said to start at 16:45 and when got to the start at 16:35 it had already started... you should stick to your announcements!”

Comment from the Event Organizer - 03.04.2016
“Hi Paolo, we are sorry you found the event to be lacking in certain areas, especially the miscommunication about the timing. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

5.9 Great Course. Organization Shocking!! Simon Elliott · Participation 1 time I would take part again Yes

“Positives: fantastic Scenery, camels, river crossings (well streams really), boulders, challenging course... Enjoyed every minute of the run. Negatives: utter chaos at registration, chip collection in a separate queue, the race pack, hanging around getting cold for 2 hours, the start delayed, music too loud. Results and timing - who knows. Well done to the guy organizing it in the Blue Shirt admire your enthusiasm and drive. Would I do it again... Definitely. ”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. So glad you enjoyed the run though Simon, Lee Harris is the man in blue and he is a great guy working with us to bring more trails to you!”

6.8 Great course, great atmosphere, poor organization Parinjay Parinjay · Participation 1 time I would take part again Yes
8.9 Amazing event Sandrine Zandotti · Participation 1 time I would take part again Yes

“Amazing race! Very scenic run, very challenging, good ambiance before-during and after, lot of fun!!! Thank you to the organizers!!!”

Comment from the Event Organizer - 03.04.2016
“So glad you enjoyed the race Sandrine! Thanks for coming!”

8.4 Great run full of unexpected conditions.delay rain · Participation 1 time I would take part again Yes
5.7 Course was amazing but the signage was unclear Jad Sfeir · Participation 1 time I would take part again Maybe

“I ended up running 25km because we went off course for 4K due to the unclear signage ”

Comment from the Event Organizer - 03.04.2016
“You really need to follow markers on the course, of which there are literally hundreds, and not follow other people Jad. This was reiterated int he safety briefing as well.”

6.1 Great Event With Tons Of Misfortune At D-day Loy Machedo · Participation 1 time I would take part again Yes

“Drawbacks 1) Registration Staff - Utter Chaos 2) Registration System Was Down 3) Names Were Not Segregated Alphabetically 4) Lee Harris Was All Over The Place Doing Everyone Job 5) Route Marshalling - Exceptionally Bad 6) 30 Minutes Race Start Delay 7) Crepe Sold - Over-Priced 8) Staff Shirts - Better Than Race Shirts Plus Points 1) Great Experience 2) Fantastic Set Up 3) Lee Harris Was The Heart & Soul Of The Event 4) Support Stations - Excellent! Event Can Improve A Lots!”

Comment from the Event Organizer - 03.04.2016
“How the names are listed does not affect the registration process Loy. It was organised for efficiency, however certain events beyond our own control affected the way this was processed and resulted in delays for chip collection. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. Please advise how route marshalling was very bad exactly? You follow a 2.5km to CP?”

6.8 Poor start, decent course Amit Aggarwal · Participation 1 time I would take part again Maybe

“Delaying the start after asking runners to be there 2 hours early is very poor. Killed the atmosphere. Also, having a collected the race pack to then have to requeue for a running chip - which was totally disorganised - made the race collection largely pointless. Not value for money.”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year. Please understand that we must put timings in place for the number of runners to organise. This means you cannot turn up 10 mins before the events starts. We were confident that the area itself would provide enough enjoyment and the rest area, shade and food would make your waiting time pleasurable.”

9.3 Excellent challenging run through beautiful scener · Participation 1 time I would take part again Yes
7.5 Nice challenging event at beautiful location Sebastiaan Van Den Berg · Participation 1 time I would take part again Yes
Edited on 02.04.2016

“Collection of race pack/timing chip on race day was a bit messy. Next time maybe include option for people to use their own timing chip. Make differences in medals for various distances”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

9.5 Excellent event and overall very-well organized! · Participation 1 time I would take part again Yes

“Only negative thing was confusion/ miscommunication about the collection of the race pack between Sunand Sand and Northface at Dubai Mall. Fantastic venue, great directions to location and good entertainment after the race.”

Comment from the Event Organizer - 03.04.2016
“So glad to hear you enjoyed your run. We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

6.1 Best location, could have organized better. Mohammed Saleem · Participation 1 time I would take part again Yes

“The location was very good but race wasn't organized well. There were delays to collect race pack due to system crash.”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

6.8 Great location, but have suggestions Adam Hernandez · Participation 1 time I would take part again Yes

“Great location, but would to have liked to had some kind of loop to avoid having to weave through other runners once turning around. Would like to have had small water cups verse having to stop to fill up water bottle. The music was too loud. ”

Comment from the Event Organizer - 03.04.2016
“Hi Adam, glad you at least enjoyed some parts of the day. We are sorry you found the event to be lacking in certain areas. We run an environmentally friendly event which means no waste, hence refillable bottles. This will never change for us as we believe in minimal impact. Rest-assured the other issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

6.1 Start organisation was a mes Martin Mueller · Participation 1 time I would take part again Yes

“Race pack collection very poor. The staff was not prepared, long queues. This was the reason the start got delayed and the 21k runners arrived back in darkness. ”

Comment from the Event Organizer - 03.04.2016
“Staff preparation was not the cause of the delay. We also had many runners arriving at 3.45 after the closing of the registration and we wanted to ensure they ran the event, so allowed the station to stay open and give their chips. All 10k and 21k runners were advised that headtorches were mandatory kit as reflective markers were in place to get them back tot he finish in safety. If you ignore mandatory kit you will no doubt find yourself in difficulty.”

5.2 Poor organization of start spoiled the experience Oliver Boyle · Participation 1 time I would take part again Maybe

“At 4pm an announcement was made that the race would start 45 mins later than scheduled-many competitors headed back to our cars. At 4.30 as we made our way back to the start we heard a gun go off and the race started before we could get there-just one example of the shocking organization we experienced. The race chip collection was utterly chaotic (why on earth weren't they included in the pre-race packs?) and the race pack itself was dismal especially considering the extortionate 280aed entry!”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

9.1 Enjoyed it very much! · Participation 1 time I would take part again Yes
6.8 I had fun and would definitely participate again Rawda Alyaffaei · Participation 1 time I would take part again Yes

“Overall it was a good event but it needed more organization and more food variety ”

Comment from the Event Organizer - 03.04.2016
“We are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

4.5 Poorly organised Claire Armstrong · Participation 1 time I would take part again Maybe

“Run start was delayed due to race pack & chip collection chaos. Would have been better if chips were distributed at same time as race packs. Tshirt & medal are good. ”

Comment from the Event Organizer - 03.04.2016
“Thanks Claire, we are sorry you found the event to be lacking in certain areas. Rest-assured the issues have been identified and are being dealt with to ensure a smoother experience for all next year.”

8.6 Good run and well organised with a few kinks · Participation 1 time I would take part again Yes

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